Get in Touch
Contact & Service Request
Submit a service request, ask about a specific damage situation, or call us directly for emergency response in Washington, DC and the surrounding area.
Direct Contact
Location
Washington, DC
Hours
Mon–Fri: 7:30 am – 10:30 pm
Sat–Sun: 7:00 am – 9:30 pm
Emergency Response
For active flooding, fire damage, or situations requiring immediate response, call us directly. We prioritize emergency calls and can dispatch a crew as quickly as possible within our service area.
Service Request Form
What Happens After You Submit
We review your request
We read every submission promptly. During business hours, expect a follow-up call or email within a few hours. Emergency submissions will be prioritized.
Initial consultation
We'll ask a few clarifying questions about the damage type, property location, and urgency to determine next steps. This conversation is always free.
On-site assessment
For most projects, we schedule a site visit to assess the damage directly. This gives us the information we need to provide an accurate scope of work and cost estimate.
Work begins
Once the scope is agreed upon, we schedule the crew and begin work. For emergencies, we can often begin same-day or next-day response.
Service Coverage Area
Fort Totten Restoration serves Washington, DC and the surrounding metropolitan area. We respond to both emergency and scheduled restoration work across the following communities:
Not sure if we cover your area? Call us at (571) 368-6989 and we'll let you know immediately.